Answers to our Customer's Frequently Asked Questions
Your Guide to Expert HVAC Services in Bergen, Passaic, and Morris Counties
A Degree Above Heating & Cooling, founded in 2014 by Louis Andreano, is dedicated to providing honest, reliable, and professional HVAC services. We serve residential and commercial clients throughout Bergen, Passaic, and Morris Counties in New Jersey. Here are some of the most common questions we receive:
Q: What HVAC services do you offer?
A: We offer a full range of HVAC services, including:
- Heating repair, installation, and maintenance
- Cooling repair, installation, and maintenance
- Indoor air quality solutions
- Residential HVAC services
- Commercial HVAC services
Q: Do you offer emergency HVAC services?
A: Yes, we understand that HVAC emergencies can happen at any time. We strive to provide prompt and efficient service to address your needs quickly. Please contact us for immediate assistance.
Q: How often should I have my HVAC system serviced?
A: We recommend having your HVAC system serviced at least once a year, preferably twice once before the heating season and once before the cooling season. Regular maintenance can help prevent costly repairs and extend the lifespan of your system.
Q: Do you provide free estimates?
A: Yes, we provide free, no-obligation estimates for new installations and replacements. Contact us to schedule your appointment.
Q: Are your technicians certified?
A: Yes, our technicians are highly trained and certified to ensure they provide expert solutions for all your HVAC needs.
Q: How can I schedule an appointment?
A: You can schedule an appointment by calling us at (201) 368-0005 or by filling out the contact form on our website.
Q: Why should I maintain my furnace?
You wouldn't think about owning a vehicle without getting the oil changed? Look at your heating and cooling system the same way. Maintenance is key to keeping your heating and cooling system in proper working order and your energy/gas costs down. Maintenance should be done on a yearly basis. Not keeping your system maintained can cause the system to fail, leaving you uncomfortable. When you have maintenance on your system, one of our certified technicians will come and clean all internal components of the heating and cooling equipment, which prevents future failures.
Q: What is SEER
SEER (Seasonal Energy Efficiency Ratio) is the measure of efficiency by which the cooling process of air conditioners and heat pumps is rated. The higher the SEER number, the greater the efficiency-and therefore greater energy savings. Today, U.S. regulatory agencies require all newly manufactured products to have a 13.0 SEER rating or better. Our full line of air conditioners offer SEER ratings of up to 20.5.
Q: How often should I need to replace my HVAC system
Even if your system is currently working, if it is more than 12 years old, you should consider having it replaced with a new system. This can save you up to 50% on energy costs each month and prevent the need for costly repairs in the future. You will also notice a better degree of comfort within your home.
Q: What areas do you serve?
A: We proudly serve Bergen, Passaic, and Morris Counties in New Jersey.
Q: How long has A Degree Above Heating & Cooling been in business?
A: We were founded in 2014, and since then, we've been dedicated to providing top-quality HVAC services.
Q: What are your core values?
A: Our core values are honesty, integrity, and professionalism. We are committed to providing timely service and ensuring customer satisfaction.
Our Commitment to You:
At A Degree Above Heating & Cooling, we work hard to earn and keep your business. We are dedicated to providing honest, reliable, and professional service for all your heating, cooling, and indoor air quality needs. Contact us today to experience the difference our expert solutions can make for your home or business.

